What Information We Hold and Why
When you create an account, we collect the details you provide — name, email address, and phone number. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to keep your wallet history accurate and to process
-
1
your request. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform running smoothly and to detect unusual activity on your account. Cookies help
-
2
us remember your session so you do not have to log in again on the same device. You can clear cookies at any time through your browser settings, though some account features may not work without them. We retain your account data for as long as
-
3
your account is active and for a period after closure as required by applicable law. If you are in Bangladesh, your use of this platform is subject to local law and eligible regions — we do not make legal certainty claims about access.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.